Mixed-use · Retail, F&B, Residential
Midwest metro · ~1.1M population
4-level garage · 1,200 spaces
Objective
Leadership suspected the garage was mostly empty except during holidays, and that tenants "didn't consider" garage traffic in leasing discussions. They believed the asset's surface lots were the only true demand drivers.
They wanted data to validate whether the garage had strategic value for new tenants, wayfinding upgrades, pricing/concessions discussions, and Phase 2 planning.
What GroundTruth deployed
GroundTruth installed 45 parking sensor pucks across levels 1–4, 2 LoRaWAN antennas, and 1 LPR camera to track ingress/egress behavior. The deployment provided zone-level demand views for each garage level and drive aisle, plus heatmaps for time-of-day and day-of-week traffic. Deployment completed in under 3 weeks.
Key findings
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Level 2 was the highest-demand zone — consistently. It ran +34% above the asset average on weekdays, with +52% higher dwell time during dinner hours. This level outperformed all surface lots except the main street frontage.
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A previously ignored back-lane entrance drove most arrival traffic. LPR revealed 61% of vehicles entered via a secondary access road that was previously assumed to be "low-value." Visitors parked on Level 2 because it aligned best with their arrival direction.
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The garage was supporting a hidden "F&B micro-district." Weekend dinner peaks were 2.3× higher on Level 2 than Level 1. Visitors walked directly into a corridor with 3 small F&B tenants — a corridor considered secondary but actually behaved like an anchor adjacency.
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Surface lots were overestimated. Two key surface lots had high drive-through rates but low dwell, were used mostly as quick-turn or "mistake" parking, and delivered little true merchandising value. This helped rebalance rent expectations.
Impact on leasing & asset strategy
A national wine bar concept was evaluating the center. After showing the Level 2 demand maps, they moved their location preference, leased space adjacent to the garage entrance, and projected sales improved by ~14% using GroundTruth traffic profiles.
Asset managers prioritized wayfinding upgrades with a clear ROI story — improving garage-to-retail signage, adding digital counters showing Level 2 availability, and consolidating "premium" customer routes.
$250K in incremental asset value was identified based on updated rent assumptions, stronger merchandising strategy, and clear demand justification — all directly supported by sensor + LPR data.